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Q. Do I have to make a long term commitments?
A. No, we have:
- No contracts
- No long term commitments
- No cancellation fees
- No administrative fees
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Q. Does your company offer any sign up incentives or promotions to potential new agents?
A. Yes. Upon activating an account with a credit card, a pre-authorized
debit from a checking or savings account and a charge of either
$100.00, $150.00 or $200.00 QuotesAuction.com will match that initial
charge once.
Sign Up
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Q. Do you provide flexible billing options?
A. Yes. We offer the following billing options:
- The Pre-payment option, qualifies you for a promotional offer of free leads with a new account activation, which requires the use of a credit/debit card, or a checking account with an automatic recharge authorization upon balance depletion.
- The "Pay-as-you-go" option requires checking/savings account information with a pre-authorized ACH billing on the 1st and 16th of each month for the leads sent out to you during the preceding 15 day billing period.
- Invoicing with up to 30 days net payments is also available for large volume accounts and may require the approval of a credit application.
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Q. How do I activate an account?
A. Simply click on Sign-Up and fill out the
online registration form. Create your password. Select lead profiles, geographic area, filters, criteria and then approve
your profile summary. Once you set up your billing preferences, print, sign and
fax the billing authorization form to your assigned account representative to activate your account.
Sign Up
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Q. Where do you get your leads from?
A. Leads are generated in real time from our website
www.2insure4less.com and hundreds of affiliated websites. Prospects are not solicited with free gift offers
or other incentives.
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Q. Do you generate the same leads as Netquote or other lead services?
A. No. We generate our own leads from our own websites.
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Q. How can I change my territory and filters, or add or reduce my lead volume?
A. Easy access to our 24/7 smart communication and administrative web
based tools, gives you with the ability to modify your marketing
campaign, generate reports, and maximize your exposure.
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Q. Are your leads exclusive?
A. No. We do not offer exclusive leads. Internet
leads are not generally exclusive. However, in some cases, there are no
agents registered with our service in the territories and lead type you are interested in.
In these cases, leads may be sent exclusively to you. This cannot be
guaranteed or controlled.
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Q. How many agents are the leads sent to?
A. Leads are usually sent to an average of 2-3 agents in many parts of the
country. This cannot be controlled or guaranteed.
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Q. Will the lead be sent to more than one agent with the same carrier?
A. No. Our leads are carrier exclusive. For example, if you are an Allstate
agent and there are other Allstate agents in your territory, our system
will send you carrier exclusive leads so no other Allstate agent will get
the same lead you receive and vice versa. This is done automatically as
long as you are set up with one main carrier.
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Q. I am an independent agent. Can I set up more than one main carrier?
A. No. You can set up only one main carrier as this is normally reserved for
captive agents.
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Q. Can I set up a maximum daily lead limit of less than 5 per day?
A. You can control the volume of leads by changing your geographical area coverage or filter selection yourself,
or speak to your account representative in order to set the lower limit.
Sign Up
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Q. Do you offer holds on leads?
A. Yes. Simply follow these instructions:
- Log in to your account
- You will see a an option called "customer service" on the upper left side
- You are able to place a hold for up to 10 calendar days online
- You can also release the hold online
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Q. Can you give me a better price on leads?
A. Pricing is non-negotiable with a volume under 50 leads per day.
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Q. How will I receive your leads?
A. The leads are sent via e-mail in real time to one or more specified e-
mail addresses. They can also be sent via XML, text, etc. Speak to your
account representative to set this up.
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Q. How soon will I receive my leads after activating an account?
A. Usually within 15 minutes unless otherwise requested.
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Q. Do you screen for bogus or disconnected numbers?
A. Yes. Our sophisticated multi-layer Quality Control system screens out gibberish leads at data entry level, and
state of the art technology eliminates bogus leads, disconnected phone numbers, etc.
We also use live operators to verify credit requests if agents claim that prospects were not interested.
Sign Up
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Q. How can I request credit on a lead?
A. At the bottom left side of each lead you will receive, you will find the following link: "To ask for a credit on this lead, please click here".
Credit Policy
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Q. How long is the processing time for credits?
A. Credits are normally processed within 48 business hours but can take longer after weekends or holidays.
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Q. A lead will not return my call. Can I get credit for that?
A. No. Leads are generated from prospects who request a quote. It is up to
the prospect to decide when to take calls and who to call back. It is suggested that you leave a quote via voicemail and email whenever possible.
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Q. I received the same lead that I already purchased from another service. Can I get a credit?
A. No. We generate our own leads from our own websites. In some cases, a
prospect may submit a quote request on multiple competing websites,
which could result in leads being duplicated with other vendors. This cannot be controlled since a prospect has the
freedom to receive as many quotes as they like.
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Q. What does it mean when a credit is declined for the following reason:
"The quality of the lead has been verified (call)" or "The quality of the lead has been verified (email)".
A. If you select "Prospect was never interested" as the reason for
requesting credit, our call center dialers will contact the prospect by
phone or email to confirm interest. Once the prospect indicates he or
she was not interested in a quote, the credit will be approved. If the
prospect indicates he or she was interested, then the credit will be
declined. This process can take longer than 48 hours in some cases.
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Q. How will I know if I received credit on a lead?
A. When the lead credit is approved, you will receive notification via email.
You can also check the reason for declined credits through the link on the bottom of the lead "To ask
for a credit on this lead, please click here".
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Q. Why was my credit denied?
A. Credits are approved or declined based on our credit policy guidelines. A message will be
included on each lead stating the reason for the denial. To review this message, scroll to the bottom
of the lead (if the lead was emailed to you) click and select: "To ask for a credit on this lead, please
click here." Instead of allowing you to request a credit, a message will display the reason for the credit denial.
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Q. How can I cancel my account?
A. You can cancel the service anytime by following this simple procedure:
- Login to your account
- Click "Customer Service" button located on the left top corner of navigation
- Select "request to cancel account" option and click on "continue"
- Cancellation requests are processed Monday through Friday from 8:00 AM to 5:00 PM PST. Requests submitted on weekends or holidays are processed the next business days excluding holidays.
- Depending on the billing option set up on your profile, your cancellation request may be completed immediately or upon balance depletion.
Terms
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Q. What are your working hours?
A. We are open Monday through Friday from 8:00 AM to 5:00 PM PST. We are closed on weekends and national holidays.
